No company can make such a claim—especially at the low price points prevalent in the promotional products industry. For another example, just look at the prescription drug industry. These companies spend millions of dollars to ensure safety, and yet they still have product issues.
What is certain, however, is that compliance not a destination, it is a journey—one that our industry should be embracing. But the reality is that many promotional products companies are avoiding compliance, oftentimes due to misconceptions about costs and/or the severity of the ramifications of noncompliance.
QCA Applicants and Accredited Suppliers have invested resources and years of effort into their compliance programs and are significantly better at compliance than most, if not all, of the industry. The question should not be, “Are QCA Accredited Suppliers perfect?” Rather, the questions should be, “Why aren’t other companies developing these types of compliance programs to protect their customers’ brand, and why they spending time fighting the requirements instead of working to meet them?
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